We've all dealt with impossible client expectations and demands. Here's how to stay level-headed through contentious transactions
Opinion
To keep transactions moving, the best move is to communicate, communicate, communicate
Expectations drive behavior throughout the sales process. Be sure your clients are in the know, and it'll be a smoother experience all around
Work these suggestions into your best practices, and your customers will remain satisfied throughout the somewhat arduous process of buying and selling a home
I am half-Greek and half-German, and when I communicate about something I’m passionate about, there are probably two things you can expect from me: I will believe I’m right, and I will probably be loud.
Germany’s Roland Kampmeyer explains why attending Connect is “like an energy bar and an energy drink at the same time”
Opinion
Little things mean a lot when it comes to making a big impression on clients
Keep communication open and honest for easier deals and a more pleasant experience for everyone
Opinion
Evaluate how you reach out to people before blaming the market
Jasmyn Jefferson and Kim Colaprete weigh in on how we can make our heated interactions more productive (online and face-to-face)
Be furiously fast and persistent
Takeaways from the Connect keynote speech that I'll never forget
Clients are using IM and so should you
Plus 7 tips to help protect you from the risks