Pulse is a recurring column where we ask for readers’ takes on varying topics in a weekly survey and report back with our findings.
Sending a salty text message to the wrong recipient. Sending confidential financial information to the wrong email address. Saying exactly the wrong thing during a tense negotiation or ticking a potential client off with an ill-timed, ill-considered joke.
There are a million different ways to screw up when it comes to verbal or written communication. As we approach the Aug. 17 deadline for post-settlement changes to the way we do business, it’s more important than ever to get all of our ducks in a row when it comes to conversations and information-sharing.
That’s why we wanted you to tell us about your biggest blunders in the realm of communication. Did you say the wrong thing? Say the right thing to the wrong person? Was technology involved or just foot-in-mouth disease? What communication gaffes have left you (and others) reeling? Here’s what you had to say:
- I was working with a new agent, who had her first listing on a property, and my clients went under contract. When I asked her how she was going to deliver the due diligence documents, either in person or through some electronic file like Dropbox or Google Docs, she stated that she didn’t really like those methods and would prefer me to friend her on Facebook and then set up a Facebook album where she would upload all the documents. Shockingly we got the deal, but I will never forget that crazy attempt to get me my documents. I did talk to her mentor about it, and he was aware and said he would help her change that behavior
Editor’s note: These responses were given anonymously and, therefore, are not attributed to anyone specifically. Responses were also edited for grammar and clarity. Inman doesn’t endorse any specific method and regulations may vary from state to state.
What did we miss? Please share your thoughts in the comments section below.
