Nationwide, home showing activity in October was down 27 percent year over year. In the West, the drop-off was nearly twice as steep.

New markets require new approaches and tactics. Experts and industry leaders take the stage at Inman Connect New York in January to help navigate the market shift — and prepare for the next one. Meet the moment and join us. Register here.

Home tour activity has been cut in half over the last year in Western states and remains far lower nearly everywhere as the drop-off deepened further in October, according to a recent report from Zillow’s ShowingTime service.

Showing activity declined 7 percent from September to October and was down 27 percent from this time last year, according to the service’s Showing Index, which tracks the number of home tours scheduled on more than 6 million listings nationwide. 

“With fewer new listings hitting the market in October and buyers who continue to struggle with affordability challenges, it seems both sides are sitting out this market cooldown,” ShowingTime+ Vice President of Sales and Industry Mike Lane said in the report. “We’re seeing this play out in home showing activity across the country as it continues to drop from pandemic highs, and we expect it to contribute to continued declines in sales heading into the new year.”

The change hit some regions harder than others.

In Western states from California to Colorado, showing activity for the typical listing was 50 percent lower than in October of 2021. 

Southern states also saw a big drop-off in tour activity. The index fell by 34 percent in the South over the last 12 months, suggesting that showings there have fallen faster than they have nationwide.

The Midwest and Northeast each fared a bit better. These regions saw declines in showing activity of less than 25 percent over the past year, according to the index.

The trend has been broadly felt in nearly every U.S. metro area. The 25 largest metros ShowingTime researched each posted big year-over-year declines. 

Of these major cities, Chicago, Cincinnati and St. Louis saw the smallest drop-offs in showings per home listing, each declining around 15 percent.

But a number of the country’s biggest home markets have seen interest in visiting homes for sale fall off a cliff in the past year.

In Seattle, Austin, Boise, Denver and Phoenix, the number of home showings per listing was less than half as high in October than it was during the same period last year. And eight additional metros from this list of 25 saw declines of at least 40 percent year over year.

The speed of this change may be jarring for homesellers, but it’s beginning to put showing activity more in line with that of a typical market, Zillow spokesperson Anna Tilden said in an email.

A combination of record-low mortgage rates and a wave of buyer demand conspired to drive the home market into a frenzied state in the years since the COVID-19 pandemic began. New listings were getting scooped up quickly, and properties on the market attracted interest – and visits – from an unusual number of buyers.

Now, the dynamic between homebuyers and sellers is quickly shifting back away from those extremes as mortgage rates settle at much higher levels.

“While home showing activity is still above pre-pandemic norms, it’s approaching levels associated with a more balanced market,” Tilden wrote. “Most for-sale properties averaged between three and eight showings last month.”

Email Daniel Houston

Show Comments Hide Comments
Sign up for Inman’s Morning Headlines
What you need to know to start your day with all the latest industry developments
By submitting your email address, you agree to receive marketing emails from Inman.
Success!
Thank you for subscribing to Morning Headlines.
Back to top
Only 3 days left to register for Inman Connect Las Vegas before prices go up! Don't miss the premier event for real estate pros.Register Now ×
Limited Time Offer: Get 1 year of Inman Select for $199SUBSCRIBE×
Log in
If you created your account with Google or Facebook
Don't have an account?
Forgot your password?
No Problem

Simply enter the email address you used to create your account and click "Reset Password". You will receive additional instructions via email.

Forgot your username? If so please contact customer support at (510) 658-9252

Password Reset Confirmation

Password Reset Instructions have been sent to

Subscribe to The Weekender
Get the week's leading headlines delivered straight to your inbox.
Top headlines from around the real estate industry. Breaking news as it happens.
15 stories covering tech, special reports, video and opinion.
Unique features from hacker profiles to portal watch and video interviews.
Unique features from hacker profiles to portal watch and video interviews.
It looks like you’re already a Select Member!
To subscribe to exclusive newsletters, visit your email preferences in the account settings.
Up-to-the-minute news and interviews in your inbox, ticket discounts for Inman events and more
1-Step CheckoutPay with a credit card
By continuing, you agree to Inman’s Terms of Use and Privacy Policy.

You will be charged . Your subscription will automatically renew for on . For more details on our payment terms and how to cancel, click here.

Interested in a group subscription?
Finish setting up your subscription
×