RE/MAX CEO Adam Contos is urging his company’s brokers and agents to cancel open houses due to the government’s attempt to stop the spread of COVID-19 (coronavirus).

In a memo to agents Tuesday, Contos addressed some of the current challenges of the market and made the recommendations.

“To support government and health agency efforts to stem the spread of COVID-19, we encourage every member of the organization— including agents, brokers, managers and staff — to adhere to conditions set forth in your communities,” Contos wrote. “We also recommend you consider not holding open houses for the time being. This is a global emergency, and everyone must take it seriously.”

RE/MAX isn’t the only company taking action on open houses. Redfin announced Tuesday it was suspending open houses while, on the same day, Northwest MLS in Washington announced it was disabling open houses features.

RE/MAX agents and brokers, unlike Redfin, are independent agents associated with franchises that are not owned by RE/MAX, so Contos likely can’t issue a blanket decree to force agents to suspend all open houses.

Read Contos’ full thoughts below:

RE/MAX Affiliates,

On Thursday, the first day of spring, we’ll all begin a season that none of us have ever experienced in our professional careers.

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Stay Informed

As we’ve all experienced the past few weeks, the coronavirus emergency is changing every day. We will continue to update you with the latest developments and information as it pertains to our workplace and industry. Resources to turn to in the meantime include the MAX/Center home page, where all these updates will be posted. Also please open and read your Broker Advance, RE/MAX Update, or Global Update newsletters, where we will collect and amplify anything being put out.

Before signing off, I just want to remind everyone how resilient the U.S. housing market is, even in the most difficult times. You’re in a great business and with the right network – just keep that in mind and keep helping people, as you always do best.

From here, I ask that we (virtually) come together as RE/MAX, lift each other up, continue to help people – including our buyers and sellers – and do all we can to share kindness, gratitude and selflessness in our local communities. We are all in this together.

Thank you.

Adam

Adam Contos
CEO
RE/MAX Holdings, Inc

| RE/MAX
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