WATCH: The key to effective conversation

There are times when agents should use a script and other times when they shouldn’t. Get the inside scoop from experts, including Buy Sell Live Atlanta’s Maura Neill, Stef Shock Real Estate’s Stefani Shock, SparkTank Media’s Jeff Lobb and Compass South Consulting’s Alyssa Hellman, on how to navigate tricky conversations and the top phrases and questions they recommend to ensure the sale onstage at Inman Connect New York.