Inman

Leigh Brown: Real estate is not life-threatening

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Takeaways:

Remember that the language you use and the way you approach people does indeed matter — and it does affect the outcome. Be kind and show a little grace when things don’t go your way. It pays off.

Leigh Brown is a full-time residential Realtor, speaker, coach and smartass. She works in the Charlotte, North Carolina, market with Re/Max Executive Realty and can be reached @leighbrown on all networks.

Email Leigh Brown.