Cyclical forces alter agents’ role in the marketplace

NEW YORK — The development of technology that empowers consumers in the home search has arguably tweaked the role that agents play for consumers. But there are long-standing cyclical forces that also impact agents’ utility to buyers and sellers, according to Bob Watson, an associate broker at TopBroker Network. And if agents wants to deliver maximum value to their clients, he said they should be attuned to those forces.