Why good faith estimate needs overhaul

Part 1: A new era of mortgage market reform

Inman News

(This is Part 1 of a three-part series. Read Part 2, "HUD aims to crack down on loan overcharges," and Part 3, "Kill mortgage broker deception.")

Since its last effort to reform market practices was defeated by the industry in 2002, HUD has been promising to come back with some less ambitious, but hopefully more acceptable, proposals. They finally did, in March of this year.

The proposals have three major thrusts: one is to convert the good faith estimate of fees and charges (henceforth GFE) into a document that borrowers can use to shop alternative loan providers (henceforth LPs). That is the subject of this article. The second thrust is to protect borrowers against various types of opportunistic pricing that the current GFE facilitates. The third thrust is to make mortgage broker pricing transparent, which the current GFE does not.

The current GFE does not have the critical summary information on loan features that borrowers need to shop effectively. In addition, the fees and charges shown on the GFE are not totaled in meaningful ways and can change behind the borrower's back. Even if the information was complete and dependable, furthermore, the borrower doesn't get it until after submitting a loan application, which is too late to be useful in shopping.

For the GFE to become an effective shopping tool, it must 1) provide borrowers with critical information about the features and prices of the borrower's desired loan; 2) limit the right of LPs to change the fees and charges shown on the GFE; and 3) require LPs to view issuance of the GFE as a loan approval, subject only to verification of the information provided by the borrower. The proposed GFE does all this.

The information on the proposed GFE includes the interest rate, total lender charges and total third-party charges, which are sufficient to shop effectively for fixed-rate mortgages. On adjustable-rate mortgages, HUD plans to require additional information on the factors that affect future rate adjustments, and is seeking comments on how best to do this.

The fees and charges contained in the proposed GFE no longer depend entirely on the "good faith" of the LP. Changes between the numbers shown on the GFE and those contained in the HUD-1 final closing document will be limited, as discussed next week.

The new GFE is also a conditional loan approval (my term, not HUD's) based on six pieces of information provided by the borrower: name, Social Security number, property address, gross monthly income, loan amount and house value. HUD envisages borrowers seeking GFEs from multiple LPs, making a selection from among them, and then submitting a loan application. The application provides the much more detailed information required by lenders, but it cannot be rejected unless the new information is materially different from that submitted in applying for the GFE. The burden of proof is on the LP.

One loose end I see in this procedure is verification of the borrower's income. If the borrower cannot verify the income stated on the GFE application, the lender must be allowed to reject the application without becoming vulnerable to legal challenge. The best way to deal with this is to add a seventh item to the list required for the GFE. "Will you verify income?" If the borrower says "no," the LP can set the higher price of a "stated income" loan, and if the borrower says "yes," it is clear that the burden of proof shifts to the borrower.

The proposed GFE does not protect the borrower against the practice of "lowballing" -- offering a low quote to get the business, then raising it later when the borrower locks the price. The very first item on the new GFE reads, "The interest rate for this GFE is available until …" followed by a blank space where the LP will place a date. In practice, that date will always be the current day, because in a volatile market no LP will ever commit to tomorrow's price.

HUD's aborted 2002 proposals included a rate-indexing provision for dealing with this problem, but this time they totally ignore it. While price volatility is not a problem that can be solved by regulation, borrowers should be placed on notice that the problem exists. HUD views the new GFE partly as an educational document, yet they leave the borrower wholly in the dark on this critical issue.

In addition to warning borrowers about this problem, HUD should encourage them to ask the LP how a new price will be determined after the borrower submits a loan application and looks to lock the price. When LPs realize that their answer to this question may well affect whether or not they get the loan, they will come up with their own solutions. One is to index their price quotes to the daily series on wholesale prices shown on my Web site.

Next week: Protecting borrowers against opportunistic pricing.

The writer is professor of finance emeritus at the Wharton School of the University of Pennsylvania. Comments and questions can be left at www.mtgprofessor.com.

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Submitted by on July 14, 2008 - 7:18am.

I have been in the mortgage business a long time and find that the current GFE works just fine. The borrowers I represent know exactly what charges are, why they might vary, and how to lock in the rates and terms. The problem with the industry is that it allows those who would misrepresent the "deal" the ability to misrepresent the "deal". Until the GFE becomes a contract that comes with consideration and real enforcement nothing will be solved for after all a GFE is a GFE.

 
Submitted by lynette potter on July 14, 2008 - 9:22am.

The only way to effect consumer's choices is to educate the consumer on mortgages. Mortgages as well as all things financial should be a required coarse in our public school system in high school. I can't believe that our industry isn't fighting for education within as well as outside. Education provides the freedom to make the right choice for the individual. The proposed GFE still is too long and the majority of consumers still want the short version of everything. I am all for change, but I think HUD is totally out of touch with consumers.

 
Submitted by Harry Mehlman on July 14, 2008 - 9:36am.

I agree with Lonny Coffey ... the form does work just fine. My understanding is that those behind the scenes want to make the GFE four pages long! How is this going to simplify the application process? I find it interesting that those outside the business always want to make changes to the real estate and mortgage industries while those with experience are seldom consulted.

As the "transparency" of the deal/fees, etc., why not make all incomes and salaries transparent in everything we do? Why not have the politicians salaries clearly noted on proposed bills? Or when students sign up for courses why not list their professors salary? Who cares what someone earns while doing their job? Once I'm satisfied with the terms and conditions I never asked to see how much my salesperson makes when I buy a car. And I've yet to ask the owner of the local food store how much he's making off a gallon of milk. Is it a jealousy factor or just wanting to "get the best deal"? Whatever it is it's becoming a little ridiculous, don't you think?

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